Members have instant access to their points collected or redeemed by accessing their account via the Zen Sushi to Go App or website.
Points have no expiry date but are lost if the relevant Zen to Go Account is closed by the customer by unsubscribing or the Zen to Go programme ends.
Points can only be earned, held, transferred or redeemed as set out in the Terms & Conditions. Any points not earned and held in accordance with these Terms & Conditions will be invalid and cannot be redeemed.
Zen to Go reserves the right to modify the way in which points are earned and redeemed, including the number of points earned and the value of these points.
Points are personal to a Zen to Go Account and cannot be combined to redeem on a joint purchase.
We will only be liable to a Member who suffers loss as a result of our breach of these Terms & Conditions and, if so, our sole liability will be to credit to the relevant Zen to Go Account any points which have been wrongly deducted or should have been credited but were not.
We are not responsible for any limitations of the Internet or technical malfunctions of any communications network, online system or computer hardware or software that may affect the transaction of points.
We will correct a Zen to Go Account if it is shown to our reasonable satisfaction to be wrong but, unless there are clear records showing this, our decision is final.
Collecting Zen to Go Points
To begin collecting points you must have a login to the Zen to Go app or website. If you don’t already have one, please refer to the ‘Signing up to Zen to Go app or website” .
Each roll on the menu has corresponding points allocated to it. 1 Point is equivalent to 0.01c. ,
Points are collected on the total value of purchase, including VAT, but excluding any legal duty.